AiPlex identifies unauthorized domains, fake listings, and social accounts, coordinating legal takedowns and platform-level removal to secure your brand and protect guests.

Absolutely. By highlighting verified guest testimonials, awards, and media coverage, ORM enhances search rankings, credibility, and brand authority.

Sentiment tracking measures guest feedback trends, identifies service gaps, and allows management to act on insights before they impact reputation or bookings.

Yes. AiPlex monitors each property, outlet, or location individually, ensuring consistent reputation management across all digital touchpoints.

Initial improvements appear within weeks as fake reviews are removed and positive content is promoted, while long-term reputation resilience is maintained continuously.

ORM benefits all hospitality businesses. Small hotels, resorts, and F&B outlets gain credibility, protect against fraud, and increase guest trust just like larger brands.

Begin with a Free Online Reputation Audit to assess your current digital presence. AiPlex then creates a customized ORM plan covering monitoring, removal of harmful content, and guest sentiment-driven strategy to boost trust and bookings.

AiPlex monitors OTAs, Google, TripAdvisor, and social channels for fraudulent reviews and spam, ensuring authentic guest feedback drives bookings and strengthens trust.

Yes. Real-time monitoring identifies trending complaints, enabling fast mitigation through content removal, crisis communication, and positive story amplification.

Proactive ORM prevents small issues from escalating, protects occupancy rates, maintains positive visibility across OTAs, and safeguards long-term guest loyalty.