Yes. Retail banking focuses on customer reviews and service issues; corporate banking focuses on investor trust, media perception, and compliance narratives.

Yes. ORM identifies recurring internal concerns, assists with employer-branding initiatives, and helps HR improve workplace reputation ethically.

Higher ratings, trusted brand presence, and positive search results lead to stronger conversions for loans, deposits, insurance policies, trading accounts, etc.

Yes. ORM monitors influencer posts, financial YouTubers, market commentators, and review channels to ensure accurate narratives about the brand.

AiPlex aligns responses, communication tone, content placement, and monitoring workflows with guidelines from RBI, SEBI, IRDAI, consumer courts, and data protection laws.

Better reviews, faster response cycles, and counterfeit-free product pages directly increase listing quality scores, improving both visibility and conversion rates.

ORM analyses return reasons, identifies recurring product or seller issues, and coordinates seller-level improvements while addressing negative feedback professionally.

Yes. AiPlex continuously scans for cloned sites, mirror domains, and fraudulent storefronts and takes action to remove them.

They often encounter counterfeit garments, unauthorized resellers, incorrect tagging, and fake size/quality reviews—all manageable through strict ORM monitoring.

Yes. ORM supports fact-based counter posts, community engagement, and platform-level interventions to contain impact and restore brand credibility.

Behavioural patterns, sentiment clustering, account history, and review velocity analysis help identify irregular or malicious review activity.

Yes. AiPlex monitors third-party seller ratings, delayed deliveries, fake packaging complaints, and misuse of brand name that can lower overall marketplace reputation.

ORM ensures real-time monitoring of skyrocketing queries, negative feedback, inventory complaints, and counterfeit spikes to protect brand reputation at scale.

Only reviews that violate platform policies can be removed. Others are addressed through empathetic responses, resolution workflows, and sentiment recovery strategies.

During loan drives, IPOs, new product launches, or app marketing, ORM ensures reviews, ratings, and sentiment stay positive—boosting campaign performance.