AiPlex ORM – Frequently Asked Questions (FAQs)
Answers on ORM, negative results & identity safety
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Frequently Asked Questions
ORM centralizes user feedback from Play Store, review sites, and social channels, enabling lenders to respond faster, resolve bottlenecks, and improve app credibility.
Key metrics include sentiment score, review velocity, compliance risk triggers, fraud detection alerts, impersonation attempts, trust index, and platform-wise brand visibility.
ORM identifies recurring complaints, sentiment dips, and service issues early. By addressing them proactively, BFSI brands reduce dissatisfaction, improve review scores, and minimize customer exits.
PR is equally effective for SMEs, startups, and public figures. Smaller brands often experience faster recognition due to targeted niche storytelling.
Yes — we provide monthly, quarterly, and annual retainers depending on campaign goals and required media frequency.
Reports include publication links, readership metrics, search impact, sentiment scores, media reach, and brand authority indicators.
ORM ensures real-time monitoring of skyrocketing queries, negative feedback, inventory complaints, and counterfeit spikes to protect brand reputation at scale.
Yes. AiPlex monitors third-party seller ratings, delayed deliveries, fake packaging complaints, and misuse of brand name that can lower overall marketplace reputation.
Behavioural patterns, sentiment clustering, account history, and review velocity analysis help identify irregular or malicious review activity.
Yes. ORM supports fact-based counter posts, community engagement, and platform-level interventions to contain impact and restore brand credibility.
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