AiPlex ORM – Frequently Asked Questions (FAQs)
Answers on ORM, negative results & identity safety
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Frequently Asked Questions
Our ORM process includes risk assessment, monitoring, sentiment analysis, takedown of harmful content, review and response management, search perception optimization, positive asset building, and continuous reporting with measurable KPIs.
AiPlex’s 24/7 crisis management team monitors spikes, flags brand risks, activates escalation playbooks, and coordinates immediate response strategies.
Our team identifies harmful search results, suppresses damaging SERPs, promotes positive content, and enhances your search presence using AI-driven perception models.
Review management includes capturing customer feedback, replying to reviews, increasing positive ratings, handling escalations, and improving CSAT & NPS scores.
Yes. AiPlex removes policy-violating, defamatory, malicious, or harmful content through platform guidelines, legal pathways, or court-directed orders.
AiPlex detects, reports, and removes fake profiles, domains, apps, WhatsApp groups, Telegram channels, and impersonation pages across platforms.
AiPlex provides:
• Brand Rights Enforcement
• Social Listening
• Response Management
• Review Management
• Search Perception Management
• Generative AI Search Perception Management
• Personal Reputation Management
• Negative Link Removal
• Court Order Procurement & Enforcement
• PR & Brand Building
AiPlex is India’s only techno-legal ORM agency offering Brand Rights Enforcement, legal takedowns, crisis handling, 24/7 operations, AI-driven monitoring, multilingual moderation, and cross-platform enforcement.
Enterprises face higher visibility, complex customer touchpoints, and greater brand risk. Founders and CXOs face impersonation, targeted defamation, and public scrutiny. ORM ensures protection, trust-building, and long-term credibility.
An ORM company monitors brand mentions across search engines, social media, reviews, forums, marketplaces, and digital news. It removes harmful content, manages customer responses, builds positive brand perception, and protects your online presence.
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